Paulo L
Customer Service that makes you feel at home
This ClubMed is an excellent all-inclusive resort, perfectly located at a beautiful lake. The food is good, and the accommodations are fantastic. My family (wife, 7-year-old, and 5-year-old) and I attended a wedding and had an amazing weekend.
One of the highlights of our stay was the exceptional service provided by Bruno Oliveira (GO), who went above and beyond to ensure we had the best experience possible. From showing the place around to explaining all the schedule. Our kids just loved playing with him and “can’t wait to play with uncle Bruninho again”. We are certain that our stay wouldn't have been the same without his support.
The only suggestion I have for the hotel is to improve their ant control program, as in some areas, specifically outdoor (grassy fields), we could see some ant nests.