Cookies Policy

When you visit the Club Med website (the “Site”), a small file called a “cookie” may be placed on your terminal (e.g., computer, tablet, smartphone) using your browser software, subject to the choices you have made concerning cookies and which you may modify at any time.) During its storage period, this file enables your terminal to be identified on future visits. Thus, each time you visit the Site, the data from your previous visit may be retained.

There are two types of cookies:

• first-party cookies, placed by Club Med for the purposes of browsing and operating the site;
• third-party cookies placed by third-party partner companies in order to identify your areas of interest and send you personalised offers. These third-party cookies are managed directly by the companies that publish them, which must also comply with data protection regulations.
  Only the sender of a cookie is likely to read or modify the information contained in it.

Club Med uses cookies for the following purposes:

a) Cookies strictly necessary to provide the services requested
Club Med uses cookies that are strictly necessary to provide the services or information you have requested:

• session ID cookies for your Customer Area;
• shopping basket cookies;
• authentication cookies;
• load balancing session cookies.
  These cookies, which are strictly necessary for the operation of our websites, cannot be deactivated in our systems. You can configure your browser to block or be informed of the existence of these cookies, but certain parts of the Site may be affected. These cookies do not store any personally identifying information.

b) Audience measurement cookies

Club Med uses audience measurement analysis cookies (“statistical cookies”).

The data collected by statistical cookies is not cross-referenced with other processing (or is previously anonymised) and is used solely to produce anonymous statistics.

These cookies cannot be used to track your browsing to other sites or to pinpoint your exact location.

c) Tracking and personalisation cookies
Club Med uses cookies to track and personalise the user’s browsing experience. These cookies are used to analyse, optimise and personalise your Internet browsing experience.

d) Cookies for targeted advertising
These cookies may be set on our website by our advertising partners. They may be used to establish a profile of your interests and to offer you relevant advertising on other websites. They do not store personal data directly but are based on the unique identification of your browser and Internet device. If you do not authorise these cookies, your advertising will be less targeted.

e) Social networking cookies
These cookies are activated by the social networking services that we have added to the Site to enable you to share our content with your network and acquaintances. They also enable us to track your browsing on other websites and to draw up a profile of your interests. This may have an impact on the content and messages displayed on other websites you visit. If you do not authorise these cookies, you may not be able to use or view these sharing tools.

From the cookies banner, which is displayed on your first visit to the Site or on each visit during private browsing, you can access the following information about the Site's cookies: the type of cookie; the editor (Club Med or its Partners); the purpose of the cookie.

Your choices concerning the acceptance or refusal of cookies on our platform are recorded for six months, after which you will be asked again to express your agreement, refusal or to configure the cookies.

The data collected by cookies, including browsing data, is stored for a maximum of 25 months, depending on the purpose for which it was collected.

When you first visit the Site, you will be given a general option to accept or refuse the deposit of our cookies and third-party cookies.

You can also configure your choices in detail in the “Cookie consent management” section.

You also have the option of leaving the Cookies consent banner by clicking on “Continue without accepting”, which will be equivalent to a refusal to accept cookies.
Please note that if you opt to disable cookies completely, you may not be able to use all our interactive features. Please also note that withdrawal of consent has no retroactive effect on any processing already performed.

Whatever your choice, you can delete cookies from your terminal at any time via your browser.

Each browser has its own way of setting and deleting cookies. These procedures are described in your browser’s help menu. Don’t forget that you need to set the parameters for each browser on your different terminals (tablets, smartphones, computers, etc.).

>> If you are using Firefox 30.0 or later

• Click on the “menu” button and select “Options”.
• Select the “Privacy” panel.
• In the History area, for the “Retention rules” option, select “Use personalised settings for history”.
• Tick the “Accept cookies” box to enable cookies, or untick it to disable them.
  If you have problems with cookies, make sure that the “Accept third-party cookies” option is not set to Never.
• Choose how long cookies can be stored.
  Store until: “Their expiry”: Each cookie will be deleted on its expiry date, which is set by the site that issued the cookie.
  Store until: “Closing Firefox”: the cookies stored on your computer will be deleted when you close Firefox.
  Store until: “Ask me each time”: a warning is displayed each time a website wishes to send a cookie, asking you whether you agree to save the cookie or not.
• Click OK to close the “Options” window
  For more information, please visit https://support.mozilla.org/fr/products/firefox/privacy-and-security/cookies

>> If you use Google Chrome:

• Go to the “Tools” menu
• Click on “Settings”
• Click on “Advanced settings”
• Click on “Privacy/Content settings”.
• You must select “Cookies”. Next, select “Block cookies and data from third-party sites”.
  For more information, please click here

>> If you are using Safari 5.0 :

• Select Safari > Preferences and click on “Security”.
• In the “Accept cookies” section, indicate whether and when Safari should accept cookies from websites. To see an explanation of the options, click
  on the Help button (looks like a question mark). If you have set Safari to block cookies, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting “Always”. When you have finished with the page, deactivate the cookies again and delete the cookies from the page.
  For more information, please visit http://support.apple.com/kb/ht1677?viewlocale=fr_FR

If you have a different type or version of browser, please consult your browser’s “Help” menu.

Last updated on December 2023

To read Club Med’s Privacy Policy, please click here

This list is regularly updated by Club Med; last updated: September 25, 2023
Publisher: Club Med
Purpose: Browsing cookies and data strictly necessary for the operation of the site
Cookie retention period: 25 months maximum

Publisher: AB Tasty 2.0
Purpose:
• Data processing based on consent:
• Create a personalised content profile
• Develop and improve products
• Measure content performance
• Select personalised content
• Store and/or access information on a device

Publisher: Air360
Purpose:
• Data processing based on consent: Measure content performance
• Data processing based on legitimate interest: Measure content performance

Publisher: Amazon Ad Server
Purpose:
• Create a personalised ads profile
• Select personalised ads
• Store and/or access information on a device
• Apply market research to generate audience insights
• Develop and improve products
• Measure ad performance
• Select basic ads

Publisher: Bing Ads
Purpose:
• Apply market research to generate audience insights
• Create a personalised ads profile
• Create a personalised content profile
• Develop and improve products
• Measure ad performance
• Measure content performance
• Select basic ads
• Select personalised ads
• Select personalised content
• Store and/or access information on a device

Publisher: CloudFlare
Purpose:
• Create a personalised ads profile
• Select personalised ads
• Store and/or access information on a device
• Apply market research to generate audience insights
• Develop and improve products
• Measure ad performance
• Select basic ads

Publisher: Club Med
Purpose:
• Cookies and data strictly necessary for the website operation.

Publisher: Critizr
• Purpose: Personalization and optimization of your navigation and our content

Publisher: Facebook
Purpose:
• Create a personalised ads profile
• Select personalised ads
• Store and/or access information on a device
• Apply market research to generate audience insights
• Create a personalised content profile
• Develop and improve products
• Measure ad performance
• Select basic ads
• Select personalised content

Publisher: GA
Purpose:
• Audience measurement and performance monitoring of digital paths
• Personalization of our ads on our partners' websites.

Publisher: GCP
Purpose:
• Audience measurement and performance monitoring of digital paths
• Creation of a user profile for personalization and targeting purposes.
• Monitor the performances of omnichannel journeys.

Publisher: Google Advertising Products
Purpose:
• Create a personalised ads profile
• Select personalised ads
• Store and/or access information on a device
• Data processing based on legitimate interest
• Apply market research to generate audience insights
• Develop and improve products
• Measure ad performance
• Select basic ads

Publisher: Google Analytics Products
Purpose:
• Measure content performance
• Store and/or access information on a device

Publisher: LightBoxTV
Purpose:
• Measure ad performance
• Use precise geolocation data

Publisher: Microsoft (Bing Ads)
Purpose: .
• Apply market research to generate audience insights
• Create a personalised ads profile
• Create a personalised content profile
• Develop and improve products
• Measure ad performance
• Measure content performance
• Select basic ads
• Select personalised ads
• Select personalised content
• Store and/or access information on a device

Publisher: Pinterest
Purpose:
• Apply market research to generate audience insights
• Create a personalised ads profile
• Create a personalised content profile
• Develop and improve products
• Measure ad performance
• Measure content performance
• Select basic ads
• Select personalised ads
• Select personalised content
• Store and/or access information on a device

Publisher: Smart Tribune
Purpose:
• Audience measurement and performance monitoring of digital paths
• Personalization and optimization of your navigation and our content

Publisher: Teads France SAS
Purpose:
• Apply market research to generate audience insights
• Create a personalised ads profile
• Develop and improve products
• Measure ad performance
• Select personalised ads
• Store and/or access information on a device
• Select basic ads

Publisher: The UK Trade Desk Ltd
Purpose:
• Create a personalised ads profile
• Select personalised ads
• Store and/or access information on a device
• Use precise geolocation data
• Develop and improve products
• Measure ad performance
• Select basic ads

Publisher: TripAdvisor LLC
Purpose:
• Create a personalised ads profile
• Select personalised ads
• Store and/or access information on a device
• Apply market research to generate audience insights
• Develop and improve products
• Measure ad performance
• Select basic ads

Publisher: Wihp
Purpose:
• Audience measurement and performance monitoring of digital paths
• Personalization of our ads on our partners' websites.

Publisher: Youtube
Purpose:
• Apply market research to generate audience insights
• Create a personalised ads profile
• Create a personalised content profile
• Develop and improve products
• Measure ad performance
• Measure content performance
• Select basic ads
• Select personalised ads
• Select personalised content
• Store and/or access information on a device