Kiroro Grand Japan

We've stayed at a few different Club Meds before and Kiroro Grand is hands down the best of the lot! Everything from the check-in process to the ski rental to the lessons, all were superbly organised/planned. The attention paid to the details here really made Kiroro Grand stand out in comparison to the others.

Big, special shout-out to Eddy from the restaurant who made our stay a truly memorable one with his attentive cheerfulness and thoughtful hospitality. Even going the extra mile feels like it's just another routine task to him, and we are truly appreciative!! The food here was also of really good quality, which (if we're honest) isn't always the priority for ski resorts. Zac was great too, always energetic and friendly as he went about the resort.

The view from the room was very serene. The room itself was spacious enough for 1 family of 4 (we have 2 teens) and everything was always very clean and neat. Housekeeping staff are all very smiley and polite, even when the room was in a mess (thanks to us)...

This is one Club Med I definitely feel like going back to!

Amazing place spend winter and skii. Great place and organizers. Amazing food variations in the buffet restaurant. Thank you

I had a fantastic stay at Club Med. The food was truly top notch, with an impressive variety at every meal, high quality ingredients, and beautiful presentation. There was always something for everyone, whether you wanted something light and healthy or indulgent and comforting. The choice and standard were outstanding.

There is constantly something happening for all ages, from sports and fitness classes to entertainment and family activities. You can be as active or as relaxed as you like. The energy is vibrant but never overwhelming.

A real highlight for me was the stretching class with Lou. It was absolutely top notch. She led the session with calm confidence, precise guidance, and excellent attention to alignment. It felt professional, intentional, and deeply restorative, like studio quality instruction in a resort setting.

This is the second time we are coming back as a family of four and four other families
This is always the best ski holidays result we have tried with Club Med
The facilities, the resort, the staff which is very professional

Special, thanks to the main chef, Oceane, Sam , Camille taking great care of us during our second stay in that resort

Outstanding place, ski resort and overall experience, driven by exceptional staff. Shout out to Océane for all the vibes and to Jasmine, all the Wills, Sam, Kei, all the ski team, Zack, chef John, and just everyone in the staff team - massive respect for all the energy you guys have, the ski knowledge, dancing, f&b, and everything you guys do.