Kiroro Grand Japan

Kiroro Grand is the newest of the three Hokkaido Club Med Ski resorts we've visited. The rooms are the nicest across the three properties. Ski equipment was well-maintained with a seamless fitting experience.

Kids Club was large but ran efficiently and felt more organised than Tomamu. Food variety and quality sits slightly below Sahoro and Tomamu, but remains very good overall. Tip: If you want decent coffee, skip the restaurant machines and go to the barrista at the bar counter.

A note for parents during high season: the younger ski classes (Panda and Tiger) are PACKED and can be overwhelming. Once your children progress beyond those levels, instruction quality is decent and advancement is quick. The instructors are incredibly high energy and great at managing kids on the slopes.

For adult classes, ski instructor Sergei was worth calling out - across four consecutive days, he progressed our group from Club 1 to Club 2 through systematic teaching — he explains the reasoning behind each technique before asking for execution, checks comprehension individually before progressing, tracks every student's form simultaneously, and delivers real-time feedback while leading the group downhill. He manages to give more attention where needed, without lowering the standard for anyone.

From the perspective of a ski beginner genuinely petrified of heights — if you have the opportunity to be placed in his group, consider it a privilege to learn from a technical expert.

This is our 2nd trip to Kiroro Grand and we still love it so much!

Our snowboard instructor Mecaela will be the reason why we are already thinking of a 3rd trip to Kiroro Grand. She is so encouraging & she makes the lesson so interesting and fun. She pushes us to our limit and make us feel so confident with snowboarding after going 4 days of her classes. She is also in the circus team where she performs in the evening. Such a talented woman!

Ings from Reception Team is such a lovely girl! We invited her to have dinner with us and it was one of the best choices we made. We have so much laughter over dinner and always looking out to see if we can spot her so that we can have meals together with her.

First time learning to ski properly. and Club Med really made the whole process so fuss free! Everything is taken care of from start to finish, there is a ready programme if you wanna follow along and meals are all sorted. The ski/snowboard lessons are well-arranged and well-organised which makes for a wonderful experience.

We had our family ski trip at Club Med Kiroro and overall we were happy with the experience 😊

As we travelled during the school holidays, there were quite a lot of kids compared to our previous trip to Sahoro in January. Kiroro Grand did a really great job with the kids’ activities — the GO team was amazing and very engaging 👏

The only small disappointment was the kids’ ski lessons, where we felt the progression was a bit slow.

So just a small tip to share — if you’re visiting during peak periods like school holidays, it might be better to consider a private ski lesson. This allows the coach to assess your child more closely and helps avoid being stuck at the same level for a few days, like what my son experienced.

Overall, still a very enjoyable family trip!