Prepare your ski vacation with Club Med

Facilitate your Arrival allows you to prepare your stay in the best possible way, so that everything is ready as soon as you arrive at our Resort.

Rental of ski equipment, registration for ski lessons, information about your kids, booking, check-in and check-out details: time saving guaranteed.

To take advantage of "Facilitate you arrival" service, connect to your customer account to fill in the dedicated form.

Discover Facilitate your Arrival in ski Resorts

Another service to help you prepare for your winter sports vacation: My Club Med app. Download it to plan your activities on-site and receive practical advices for a seamless skiing holiday with your family, partner or friends.

Restaurants opening hours, spa menu, artistic or physical activities, dress code of the evening... Everything you need to know right on your phone!

Discover the app

At Club Med, the main arrival day in the mountains is Sunday. Perfect for avoiding traffic jams on your drive to the ski slopes! But it's perfectly possible to arrive on another day if you wish (outside school vacations, subject to availability).
When you arrive at the Resort, our G.O® team will welcome you from 3pm for check-in.
 
At the reception desk, you will pick up everything you need for your stay: your ski pass and your digital bracelet, which will serve as your room key, ski locker key and means of payment for à la carte services. Our team will be pleased to provide you with all the information you need to enjoy an idyllic vacation in the snow. Ski rental, activities included or to be booked on demand, information on the location: all the ingredients are there for an excellent stay at the foot of the slopes.

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One of our ski instructors shares his essential tips on what to pack for a ski holiday. You're heading for the mountains, so it's imperative to wear warm, waterproof, breathable and durable clothing.

Thermal layers, waterproof jacket and pants, helmet... Some are obvious, others are often forgotten, but all are invaluable!

Discover the ultimate checklist for ski vacations

How about introducing your tribe to the pleasures of the slopes this year?
To make sure their stay and yours go perfectly, here's a list of ski essentials and an exclusive guide to baby-friendly ski holidays.

Ski wear, ski equipment, après-ski: pack your suitcase and Club Med will take care of the rest!

At Club Med, you can rent or buy your ski equipment on site.
The Ski Pro Shop® is located in the heart of each Resort. Whether you're a skier, snowboarder, hiker or freerider, you'll find all the winter sports equipment you need for rental or sale, from the most prestigious brands, including Rossignol, world leader in winter sports. Our teams are on hand to give you advice on how to make the most of your winter vacations.

And if you'd like to bring your own equipment, we've got private lockers where you can store it.

Whether you want to hit the groomed slopes or explore the whole ski area with your whole tribe, find the skis you're looking for with these tips and tricks for choosing the right ones. Now all you have to do is put on your ski suit.

Ready to strap on your skis and hit the slopes? Brands rival each other in ingenuity to offer ever more cutting-edge models, and the choice is vast. To make sure you make the right choice, our teams are here to advise you and help you discover the criteria to take into account when choosing the ideal ski size.

Would your kid like to take to the slopes, board in hand? Before taking action, here are a few tips on how to choose a junior snowboard for maximum thrills and safety. Depending on your child's needs, our experts will help you make the right choice. It's so easy!

Ready to hit the slopes? To make it easier for you to get to our Resorts in Switzerland, France or Italy, Club Med offers transfer services!

• If you've booked a stay with transport, you'll receive all your travel and transfer documents.
• If you have booked a stay without transport, whether you come by plane or train, we can organize your transfer to the Resort (at an additional cost).
• If you are traveling by car, parking spaces are also available in most of our Resorts.

Why choose Club Med for your transportation?

To make the most of your ski holiday, discover the kids' clubs in our mountain Resorts:

• Your kids aged 4 to 17 are automatically enrolled in the Mini Club Med +® and Chill Pass & Teens Club Med® as part of the All-Inclusive package.
• Baby Club Med®, from 4 to 23 months, and Petit Club Med® , from 2 to 4 years, are at extra cost**
  We strongly advise you to subscribe when booking to secure your spots. For that, connect to your customer account, visit your agency or contact your advisor at the call center.

Discover our kids' clubs